Security & Confidentiality
Practical Protection for Client Content
01. Digital Handling & Encryption
Our workflows are designed to limit access, protect client files during transfer, and keep project handling aligned with each client agreement.
Encrypted Transfer Options
Client assets can be exchanged through secure transfer methods agreed during project setup. Specific storage, access, and retention terms are confirmed per engagement.
Access-Limited Workflows
Project materials are shared only with team members who need access for the assigned localization work.
Client-Specific Handling Rules
Watermarking, file naming, access windows, and delivery controls can be discussed when a project requires stricter handling.
Secure Transfer Protocols
We avoid unnecessary public sharing links and use agreed secure channels for intake and delivery whenever project sensitivity requires it.
02. Operational Controls
We use practical operational controls to reduce unnecessary exposure of client materials and project details.
Team Access Controls
- check_circleAccount Protection: Administrative accounts should use strong authentication where supported.
- check_circleNeed-to-Know Access: Project materials are limited to contributors assigned to that project.
- check_circleScoped Collaboration: Access expectations are defined during onboarding and project setup.
Monitoring & Records
- check_circleSecurity Events: Website and system security events may be reviewed to prevent abuse.
- check_circleRetention: Project and security records are kept only as needed for operations, contracts, and legal obligations.
- check_circleClient Requirements: Additional handling rules can be agreed for sensitive releases.
03. Compliance Framework
Volna LLC describes only the security and privacy practices it can support operationally. Formal certifications or studio audit results are not claimed unless provided in writing for a specific engagement.
| Standard / Audit | Status & Detail |
|---|---|
| TPN | check_circle Not claimed as certified or assessed in this public summary. |
| Studio Security Requirements | check_circle Handled through client-specific requirements when included in a project agreement. |
| ISO 27001 | check_circle No public ISO certification claim is made on this site. |
| Privacy Requests | check_circle EU, UK, and other privacy requests can be sent to [email protected] for review. |
| Security Review | check_circle Security questions and audit requests are reviewed before project onboarding. |
Incident Communication
If a security issue affects client information, Volna will review the facts and communicate with affected parties as required by law and contract.
04. Confidentiality Agreements
Confidentiality expectations should be clear before sensitive files are exchanged. Volna can review NDA needs and project-specific handling requirements during onboarding.
- verifiedProject Confidentiality: Team members and contributors are expected to handle project materials according to agreed confidentiality terms.
- verifiedVendor Handling: Any third-party tooling or providers should be reviewed against project confidentiality needs before use.
Review Our Terms
Contact our team to discuss whether a mutual non-disclosure agreement is appropriate for your project.
download Request NDA DiscussionHandled by email through the Volna legal contact
Security Contacts
Security Office
- Security Email[email protected]
- Phone+1 307-441-7910
- Report Vulnerability[email protected]
Audit Requests
Clients with security questionnaires, audit requests, or special handling needs can contact Volna before onboarding.
Send Security Request arrow_forward© 2026 Volna LLC. All rights reserved.
Confidential. Do not distribute without written permission.