Frequently Asked Questions
Clarity at Every Step
Find answers to common questions about our localization process, pricing, turnaround times, and technical capabilities.
Quality & Process
We develop custom Translation Memories (TM) and centralized glossaries for your brand. This ensures terminology remains strictly consistent across your web platforms, apps, and marketing materials, regardless of scale.
Absolutely. Our workflows are designed with enterprise-grade security and GDPR compliance at their core. We use secure staging environments and strict NDAs for all linguists handling pre-release or sensitive data.
General
We currently support over 50 languages and dialects, focusing on major global markets including English (US/UK), Spanish (LatAm/ES), French, German, Arabic, Russian, and Japanese.
We use a hybrid approach. AI accelerates the initial transcription and translation phases, but 100% of our deliverables are reviewed, edited, and culturally adapted by native-speaking human experts to ensure uncompromising quality.
Technical & Formats
We accept all standard video/audio formats (MP4, MOV, WAV) and deliver subtitles in 15+ formats including .srt, .vtt, .stl, and .itt. For dubbing, we provide broadcast-ready WAV files in stereo or 5.1 surround.
Yes, we provide seamless API integrations and support continuous localization workflows directly with your repositories (e.g., GitHub, GitLab) and major Content Management Systems to automate string extraction and delivery.
Security is paramount. We utilize enterprise-grade encryption, secure cloud infrastructure, and strict NDAs with all linguists and voice actors to protect your pre-release IP.
Pricing & Turnaround
Pricing depends on the service (subtitling vs. dubbing), the language pair, and the volume. We typically price by the minute of runtime. Contact us for a custom quote tailored to your project.
Yes. Our hybrid AI approach combined with a global network of vetted linguists allows us to rapidly scale resources for tight deadlines without compromising our rigorous quality standards.
Standard subtitling for a 60-minute video takes 48-72 hours. Rush services (24 hours) are available. Dubbing projects require custom timelines based on casting and studio availability.
Still have questions?
Our team is ready to provide the answers you need to launch your global strategy.