Privacy Policy
Volna LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our clients, voice talents, and partners. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our localization and quality control services.
This policy explains the personal information we collect through our public website, contact form, chat assistant, and service discussions. It does not claim a certification unless Volna separately provides written proof.
01 Information We Collect
We collect information needed to respond to inquiries, protect the website, and discuss localization projects. The types of information we collect include:
person Personal Data
When you contact us, we may ask for business contact and project information needed to respond to your inquiry.
- Email address and business contact details.
- First name and last name.
- Company or organization name when provided.
- Project descriptions or service requirements submitted through forms or chat.
analytics Usage Data
We may collect limited technical information such as IP address, browser details, requested pages, timestamps, locale, consent choices, security events, and aggregated analytics when analytics cookies are accepted or otherwise lawfully enabled.
02 How We Use Your Information
Volna LLC uses collected data for these operational purposes:
Service Delivery
To respond to inquiries, prepare quotes, and discuss localization service needs.
Communication
To notify you about changes to our service, project milestones, or security alerts.
Legal Compliance
To meet legal, tax, contract, and records obligations that apply to our business.
Security
To detect, prevent and address technical issues or unauthorized access attempts.
03 Cookies & Tracking
We use essential cookies for security, sessions, consent preferences, and display preferences. Optional cookies can remember preferred language and enable Google Analytics after consent where configured. You can use the cookie preference controls or browser settings to limit non-essential cookies.
| Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Essential for Laravel sessions, CSRF protection, and basic website operation. | Session |
| Preference Cookies | Used to remember consent choices, theme display, and preferred language when accepted or not legally required. | Persistent |
| Analytics Cookies | Used for Google Analytics measurement after consent where configured, with IP anonymization enabled in our cookie configuration. | Provider controlled |
04 GDPR Compliance
If you are from the European Economic Area (EEA), the United Kingdom, or another region with privacy rights, Volna LLC's legal basis for collecting and using personal information depends on the data collected and the context in which it is collected.
admin_panel_settings Data Controller
Volna LLC is the Data Controller of your Personal Data. We do not sell your personal data to third parties. Data is processed solely for business fulfillment.
We may process your Personal Data because:
- check_circle We need to perform a contract with you.
- check_circle You have given us permission to do so.
- check_circle The processing is in our legitimate interests and it's not overridden by your rights.
- check_circle To comply with the law.
05 Your Data Protection Rights
Volna LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Under certain circumstances, you have the following data protection rights:
06 Contact Us
If you have any questions about this Privacy Policy, please contact our privacy team:
Volna Privacy Contact
5830 E 2nd St, Ste 7000 #22893, Casper, WY 82609, United States
© 2026 Volna LLC. All rights reserved. | This public privacy summary is provided for transparency and may require legal review for contract-specific use.